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Outsourced Technical
Support for Web Hosting and
Small & Medium sized Businesses
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| :: Your companies or clients are
transparently taken care of by trained Windows/Unix/Linux Administrators
24 hrs/day -- supporting unlimited number of tickets per server
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:: You save time and money. Stop spending precious resources
on creating and maintaining an in-house support team as well
as purchasing expensive computer & network equipments
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| :: Guaranteed responses from a
human expert, not a scripted machine within an hour of generated
issues. Also, guaranteed resolution of issues within a six hour
period for a level 2 support service :: |
:: Scalable service offering caters
to your every needs. From part-timer web hosting companies to
medium scale enterprises, we can accomodate your growth anytime
at your request :: |
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:: Shared
Server Plan ::
Start your web hosting business with confidence! We
will transparently support your clients 24 hours x 7
days. Your customers won't even know we exist behind
the scenes. They will get responses from yoursupport@yourhostingcompany.com
within 1 hour, and resolutions of issues within 6 hours!!
...More
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Live Chat :: |
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why eSupportPro :: |
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> Secure + sophisticated back-end
SwiftSupport
Ticketing System
> Our CodeRed
Alerting system enables us to execute and commit to
our SLA
> All new patches & configurations are tested
in Virtual
Machines thoroughly prior to deployment
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We support various Server
Applications and server issues in multitudes of
Operating Systems, and are customizable
to your needs
> HyperActive
Support for Corporate Gold customers
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We do NOT have any holidays!
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skilled engineer :: |
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Our engineers are highly trained Windows, Linux and
Unix experts. They will assist you with their extensive
skills in the following areas:
Web Server [Apache, IIS], Mail Server [SendMail, QMail,
Exchange], DNS, Telnet/SSH, Database connectivity, Network
Monitoring and Security Issues, FTP, Application Script
Engines, and Control Panel Software [Ensim, Plesk, Cpanel].
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